Tuesday, March 22, 2016

Week 7 (2/15-2/19) Wind Storm

During this week there was quite a bit of damage to the equipment at the airport due to high winds. Spent most of the week on the phone with east coast companies tracking down replacement parts. This also sparked a lot of conversation in regards to preventative measures the operators can take so that the equipment is not at the mercy of the wind.

I am reminded of an old proverb. A soft answer turns away wrath. As irritating as operator error is, the better response has shown to be to sit down with upper management and come up with a realistic plan to better educate the operators so that these repairs are not needed for a third time in the future. This job has taught me a lot about communication and finding a middle ground with clients that we are contracted with.

Hours: 40
Running Total: 280

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